Terms of service
These terms govern the use of Creators Hub by brands, agencies and their team members ("you"). By creating a workspace you accept them on behalf of your company.
The service
Creators Hub is a marketplace and workflow tool. We connect you with independent creators, hold your campaign budget in escrow, and release it per approved deliverable. We are not a party to the creative work itself; the Creator Services Agreement generated per booking is between you and the creator.
Wallet, escrow and fees
Top-ups are prepayments credited to your wallet. Selecting a creator locks the agreed fee in escrow. Approving a deliverable, or seven days of silence after a submission, releases the creator's share. Our platform fee is stated per campaign before you publish. Refunds of unreleased escrow are made to your wallet; wallet balances are refundable to the originating bank account on request.
Content, rights and disclosure
You receive the usage rights selected in each booking and nothing more. Paid promotion must carry the disclosure required in the creator's market (#إعلان in Saudi Arabia, #ad in the UAE). You are responsible for the accuracy of product claims in your brief.
Accounts and security
Keep your credentials private, invite only people who act for your company, and tell us at once if you suspect misuse. We may suspend workspaces that break these terms or the law.
Liability
The service is provided as is. To the extent permitted by law our liability is limited to the fees you paid us in the twelve months before the claim. Nothing excludes liability for fraud or wilful misconduct.
Law
These terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes go first to good-faith negotiation, then to the competent courts of Riyadh.